Heroes Wanted Policies
Privacy Policy
COPPA Privacy Policy
Heroes Wanted values its users’ privacy. This Privacy Policy (“Policy”) will help you understand how we collect and use personal information from those who visit our website or make use of our online facilities and services, and what we will and will not do with the information we collect. Our Policy has been designed and created to ensure those affiliated with us our commitment and realization of our obligation not only to meet, but to exceed, most existing privacy standards.
We strive to educate parents and kids about how to appropriately safeguard their privacy when using our Services. We are committed to complying with the Children’s Online Privacy Protection Act of 1998 (“COPPA”), which requires us to inform parents and legal guardians about our information collection and use practices. COPPA also requires that we obtain parental consent before we allow children under the age of 13 to access and/or use our Services. We urge kids to check with their parents before entering information through our Site and/or Services, and we recommend that parents discuss with their kids restrictions regarding the online release of Personal Information (as defined below) to anyone they don’t know.
By visiting our Site and/or using our Services, or by permitting your child to use our Services, you are agreeing to the terms of this Privacy Policy and the accompanying Terms of Use. Capitalized terms not defined in this Privacy Policy shall have the meaning set forth in our Terms of Use.
We reserve the right to make changes to this Policy at any given time. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page. If at any point in time Heroes Wanted decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option as to whether to permit the use of their information in this separate manner.
This Policy applies to Heroes Wanted and it governs any and all data collection and usage by us. Through the use of our website, you are therefore consenting to the data collection procedures expressed in this Policy.
Please note that this Policy does not govern the collection and use of information by companies that Heroes Wanted does not control, nor by individuals not employed or managed by us. If you visit a website that we mention or link to, be sure to review its privacy policy before providing the site with information. It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent to better understand the way in which websites garner, make use of and share the information collected.
This Policy will inform you of the following
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What personally identifiable information is collected from you through our website;
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Why we collect personally identifiable information and the legal basis for such collection;
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How we use the collected information and with whom it may be shared;
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What choices are available to you regarding the use of your data; and
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The security procedures in place to protect the misuse of your information.
Information We Collect
It is always up to you whether to disclose personally identifiable information to us, although if you elect not to do so, we reserve the right not to register you as a user or provide you with our services. This website collects various types of information, such as:
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Voluntarily provided information which may include your name, address, email address, billing and/or credit card information ect. Which may be used when you purchase products and/or services and to deliver the services you have requested.
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Information automatically collected when visiting our website, which may include cookies, third party tracking technologies and server logs.
In addition, Heroes Wanted may have the occasion to collect non-personal anonymous demographic information such as age, gender, household income, political affiliation, race and religion, as well as the type of browser you are using, IP address, or type of operating system, which will assist us in providing and maintaining superior quality service.
Our promise to you is that this site will only collect personal information that you knowingly and willingly provide to us by way of surveys, completed registration forms, and emails. It is the intent of this site to use personal information only for the purpose for which it was requested, and any additional use specifically provided for on this Policy.
Why We Collect Information and For How Long
Reasons we are collecting your data:
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To better understand your needs and provide you with the services you have requested;
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To fulfill our legitimate interest in improving our services and products;
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To send you promotional email containing information we think you may like when we have your consent to do so;
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To contact you to fill out surveys or participate in other types of market research, when we have your consent to do so;
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To customize our website based on consumer feedback and preferences.
The data we collect from you will be stored for no longer than necessary. The length of time we retain said information will be determined based upon the following criteria: the length of time your personal information remains relevant; the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations; any limitation periods within which claims might be made; any retention periods prescribed by law or recommended by regulators, professional bodies or associations; the type of contract we have with you; the types of contract we have with you, the existence of your consent, and our legitimate interest in keeping such information as stated in this Policy.
Use of Information Collected
Heroes Wanted does not now, nor will it in the future, sell, rent or lease any of its customer lists and/ names to any third parties.
Heroes Wanted may collect and may make use of personal information to assist in the operation of our website and to ensure delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible products and/or services that may be available from Heroes Wanted
Heroes Wanted may also be in contact with you with regards to completing surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered.
Heroes Wanted may find it beneficial to all customers to share specific data with our trusted partners in an effort to conduct statistical analysis, provide you with email and/or postal mail, deliver support and/or arrange for deliveries to be made. Those third parties shall be strictly prohibited from making use of your personal information, other than to deliver those services which you requested, and as such they are required, in accordance with this agreement, to maintain the strictest of confidentiality with regards to all of your information.
Heroes Wanted uses various third-party social media features including but not limited to Instagram, Facebook, and Youtube. Other interactive programs may also be utilized. These may collect your IP address and require cookies to work properly. These services are governed by the privacy policies of the providers and are not within Heroes Wanted’s control.
Non-Marketing Purposes
Heroes Wanted greatly respects your privacy. We do maintain and reserve the right to contact you if needed for non-marketing purposes (such as bug alerts, security breaches, account issues, and/or changes in Heroes Wanted products and services). In certain circumstances, we may use our website, Newspapers, or other public means to post a notice.
Unsubscribe or Opt-Out
All users and visitors to our website have the option to discontinue receiving communications from us by way of email or newsletters. To discontinue or unsubscribe from our website please send an email that you wish to unsubscribe to admin@heroeswanted.kids. If you wish to unsubscribe or opt-out from any third-party websites, you must go to that specific website to unsubscribe or opt-out. Heroes Wanted will continue to adhere to this Policy with respect to any personal information previously collected.
Links to Other Websites
Our website does contain links to affiliate and other websites. Heroes Wanted does not claim nor accept responsibility for any privacy policies, practices and/or procedures of other such websites. Therefore, we encourage all users and visitors to be aware when they leave our website and to read the privacy statements of every website that collects personally identifiable information. This Privacy Policy Agreement applies only and solely to the information collected by our website.
Notice to European Union Users
Heroes Wanted’s operations are located primarily in the United States. If you provide information to us, the information will be transferred out of the European Union(EU) and sent to the United States. (The adequacy decision on the EU-US Privacy became operational on August 1, 2016. This framework protects the fundamental rights of anyone in the EU whose personal data is transferred to the United States for commercial purposes. It allows the free transfer of data to companies that are certified in the US under the Privacy Shield.) By providing personal information to us, you are consenting to its storage and use as described by this Policy.
Your Rights as a Data Subject
Under the regulations of the General Data Protection Regulation (“GDPR”) of the EU and the California Consumer Privacy Act you have certain rights as a Data Subject. These rights are as follows:
● The Right to be informed: This means we must inform you of how we intend to use your personal data and we do this through the terms of this Policy. We also must inform you of the personal data we collect and what categories of data is collected.
● The right of access: This means you have the right to request access to the data we hold about you and we must respond to those requests within one month. You can do this by sending an email to admin@heroeswanted.kids
● The right of rectification: This means that if you believe some of the data we hold is incorrect, you have the right to have it corrected. You can do this by logging into your account with us, or by sending us an email with your request.
● The right to erasure: This means you can request that the information we hold to be deleted, and we will comply unless we have a compelling reason not to, in which case you will be informed of the same. You can do this by sending an email to us with your request.
● The right to restrict processing: this means you can change your communication preferences or opt-out of certain communications. You can do this by sending us an email with your request.
● The right of data portability: this means you can obtain and use the data we hold for your own purposes without explanation. If you wish to request a copy of your information you can do this by sending us an email with your request.
● The right to object: This means you can file a formal objection with us regarding our use of your information with regard to third parties, or its processing where our legal basis is our legitimate interest in it. To do this, please send us an email with your request.
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Right to limit use and disclosure of sensitive personal information:
You can direct Heroes Wanted to only use your sensitive personal information (for example, your social security number, financial account information, your precise geolocation data, or your genetic data) for limited purposes, such as providing you with the services you requested.
In addition to the rights above, please rest assured that we will always aim to encrypt and anonymize your personal information whenever possible. We also have protocols in place in the unlikely event that we suffer a data breach and we will contact you if your personal information is ever at risk. For more details regarding our security protections see the section below or visit our website.
Security
Heroes Wanted takes precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (e.g credit card information), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the webpage.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers and servers in which we store personally identifiable information are kept in a secure environment. This is all done to prevent any loss, misuse, unauthorized access, disclosure or modification of the user’s personal information under our control.
The company also uses Secure Socket Layer (SSL) for authentication and private communications to build users’ trust and confidence in the internet and website use by providing simple and secure access and communication of credit cards and personal information.
Acceptance of Terms
By using this website, you are hereby accepting the terms and conditions stipulated within the Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites. In addition, your continued use of our website following the posting of any updates or changes to the terms and conditions shall mean that you agree and acceptance of such changes.
How to Contact Us
If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please feel free to contact us at the following email.
Email: admin@heroeswanted.kids
Effective Date: 05/15/2024